Encouraged me to change my listening habits!

I don't read a lot of non-fiction outside of the books that I have read for work but I was intrigued by the premise of Murphy's book: people think that they are good listeners but they are actually missing important nuances which affects relationships with each other. Each chapter goes into a specific aspect of this thesis, drawing on studies done in sociology, biology, and psychology to explore how we interact with one another. Murphy uses her experience as a journalist to make her explanations very approachable without completely dumbing down the science. I think that this is a book that everyone will learn something from, and especially the chapter on relationships should be required reading. So many of Murphy's observations resonated with me, as she highlighted things that I have definitely done in conversations without even realizing it. The book has encouraged me to work on my listening skills and put into practice some of the things that Murphy suggests.