You're Not Listening should be required reading for everyone. Literally everyone. If you think you could learn something from this book to improve your listening skills - you're already on the right track and you can. If you don't think you can learn anything, you probably need this even more. Written in a conversational tone with language just about anyone can understand, Murphy takes you through contemporary society and our challenges with not really listening to what people have to say. Shining light on both nature (technology, social media, workplace environments, etc.) and nurture (childhood habits, personal perspective) that limit our ability to listen, Murphy gives you aha moments about both what can be limiting your ability to listen and pointing out what you can do to improve it. I loved this book, it's been one of my favorites so far this year, and while I don't normally read self-help books at all, I can definitely see myself referencing this over and over again when I need a refresher about being a better listener to people that I care about.