I received this book through the Bookish giveaway first reads. This was a great read. In this day and age where most of us have our eyes glued to a screen of one kind or another one on one (face to face) interaction has become a rare thing. Murphy uses some great sources to enlighten us on how to be better listeners. As a person in his mid 40's I have seen the how the technology has declined the "in person" conversations and interactions. It is a great difference than the 1970's and 80's where you had to call the person or meet up and actually have a conversation and you were able to see their expressions and hear their voice and tone. So this book is a great help to get those practices back.